Support

Frequently asked

Is it free? Yes. Our 1:1 sign-up help is free. We only use your own name and details. We never complete identity or phone verification for you or with our accounts. Some organizers do not allow anyone else to sign up on your behalf; for those events we only guide you through doing it yourself.

Do you book or sign me up? No. We tell you how to sign up, help you fill in forms you send yourself, or pass your request to an organizer only with your separate consent. You are signed up only when the organizer confirms it.

What does "not confirmed" mean? We could not verify whether foreign visitors can sign up. It does not mean you cannot. Ask us and a person will check.

When will someone reply? Help requests get an email from a team member within 24-48 hours.

How do I check my request? In ChatGPT or Claude, ask to check the status with your reference number and the same email. On the web, email us.

How do I delete my details? Email us from the address you gave, with your reference number. Requests are also deleted automatically after 90 days.

I got an error saying I sent too many requests. To stop spam we limit requests per hour. Wait an hour, or email us directly.

How do I use it in ChatGPT or Claude? See the home page for the connector address and steps.